Key points
- Required for all operators applying for Ofgem authorisation
- Must cover working capital adequacy, insurance, emergency funding, and any regulatory history
- Not a set of accounts – it is a forward-looking statement of financial preparedness
The most common mistake operators make with financial resilience is assuming their annual accounts are sufficient. They are not. Ofgem wants a forward-looking statement about your ability to sustain operations – not a report on what happened last year. The financial resilience statement covers working capital, insurance, emergency funding, and regulatory history, and it must be structured around Ofgem’s specific expectations.
This guide explains what those expectations are and how to meet them.

What Ofgem expects
Ofgem needs assurance that you will not become financially unviable and leave consumers without heating. The statement provides that assurance by documenting your current financial position, how you manage financial risk, and what contingency arrangements you have in place. Accounts may support the assertions you make, but the statement itself is a distinct document.
Working capital
The statement should demonstrate that you hold sufficient working capital to cover normal operations – including seasonal demand fluctuations, maintenance cycles, and payment terms with fuel and service suppliers. Ofgem is looking for evidence that routine cash flow pressures will not compromise supply reliability.
For smaller operators running one or two networks, this can be straightforward: current bank balances, revenue projections, and committed expenditure. For larger operations or those with complex financing, the statement needs to address the full capital structure. Either way, be specific. A vague assertion that “the company is financially sound” will not satisfy Ofgem.
Insurance cover
Document your insurance arrangements in full: public liability, employer’s liability (if applicable), professional indemnity, and any engineering or plant insurance relevant to the network. State the cover levels, the insurer, and the renewal dates. Simply writing “insurance is in place” is not enough – Ofgem expects specifics.
Emergency funding
What happens if there is an unexpected major failure – a burst main, a plant breakdown, or a supplier default? The statement should set out the operator’s access to emergency funding, whether through reserves, credit facilities, parent company support, or other arrangements.
Regulatory history
If the operator or its directors have any relevant regulatory history – enforcement actions, licence revocations, insolvency events – these should be disclosed and addressed. Ofgem will assess whether past issues have been resolved and what controls are now in place.

How to structure the document
The Financial Resilience Statement from Heat Network Compliance Hub is structured around Ofgem’s authorisation conditions with pre-built sections for each area: working capital assertions, insurance schedule, emergency funding arrangements, and regulatory history disclosure. At £195 individually or included in the Compliant Bundle (£895). See bundle savings on the pricing page.
Getting started
Before you begin writing, gather your most recent management accounts, insurance certificates, and any credit facility documentation. The statement is forward-looking but evidence-based – every assertion should be backed by something concrete.
Ofgem’s regulatory guidance for heat network operators covers the financial resilience expectations in detail. Financial resilience and supply continuity are closely linked in Ofgem’s assessment – most operators prepare them together. See our supply continuity guide.