Disclaimer
Last updated: March 2026
Nature of our products
The compliance documents sold by Heat Network Compliance Hub are documentation aids. They provide a structure for the customer’s own information. They are not legal advice, regulatory advice, or professional compliance consultancy.
No guarantee of compliance
We do not warrant that using these documents will result in Ofgem authorisation or regulatory compliance. Regulations may change. The accuracy and completeness of the information you enter is your responsibility. The customer is solely responsible for information submitted to any regulator.
Regulatory guidance
All documents are structured around publicly available regulatory material. For authoritative guidance, refer to Ofgem’s heat networks section. For Scotland, also refer to the Heat Networks (Scotland) Act 2021.
AI-powered tools
Apex, our post-purchase compliance assistant, uses artificial intelligence to summarise publicly available regulatory material and explain document structure. AI-generated content may be inaccurate, incomplete, or outdated and must not be relied upon as a substitute for professional advice or direct engagement with Ofgem guidance. The customer is responsible for independently verifying all information before use.
Professional advice
For advice on how the regulations apply to your specific circumstances, consult a qualified heat network compliance adviser, a solicitor, or contact Ofgem directly.
Information accuracy
Information on this website and within our products is provided in good faith and believed accurate at publication. No warranties of completeness, accuracy, reliability, or suitability are given or implied.
External links
We accept no responsibility for the content or availability of external websites linked from this site.