Compliance tools for heat network operators.
AXIS – The day-to-day system for a regulated heat network.
AXIS gives operations, customer service and engineering one place to log the work, see what’s due and show what was done. Thirteen registers, built around Ofgem’s authorisation conditions, ready on day one.
£895 a year plus VAT for the whole team. Up to 50 people, one price.
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Monday morning, you already know what can’t wait.
Open AXIS and it tells you. Two priority reviews overdue. One complaint past its reply date. Three meters out of calibration. No spreadsheet to dig through, and nobody to chase for an update.
Your engineer logs it in the plant room. You see it at your desk.
No app to install. AXIS runs in the phone’s browser, so meter checks, water samples and dosing go in on site, while the engineer is still stood next to the kit. No paper sheets. No typing it all up on a Friday.
Customer service, engineering and ops, finally looking at the same thing.
A complaint about a bill touches all three. Customer service takes the call, engineering checks the meter, ops signs off the reply. In AXIS that’s one record everyone can see, with a name against every step.
And if anyone does ask, it’s already written down.
Ofgem, the Ombudsman, an auditor, a resident. Every entry has a name and a time against it, corrections sit beside the original rather than over it, and the registers export to CSV whenever you need them.
See it working.
Four of the thirteen registers, exactly as your team would use them. The other nine are set up the same way.
One of the thirteen registers, exactly as your team would use it. The other twelve are set up the same way.
The Metering Compliance Register on a phone. The interactive walkthroughs are on desktop.
What registration asks for, and where it lives.
Six areas, each with a home in AXIS.
Built around requirements from
Why not just use spreadsheets?
£895 a year. The whole team.
That’s £895 a year, plus VAT, for up to 50 people, all thirteen registers, and every update when the rules change. Start by 15 December 2026 and the price holds for two years. After that date, new subscriptions are £1,495 a year, plus VAT.
- Up to 50 users
- All thirteen registers
- 12-month minimum term
- Export your data at any time
Questions
Before you subscribe
What does the subscription keep current?
As Ofgem's requirements change, we update the register structure and condition mapping so your evidence stays aligned with what you'll be assessed against.
Can the audit trail be edited?
No. Records are permanent. Entries are added, never silently rewritten, so the trail stays defensible under audit.
What happens to our evidence if we stop?
Your evidence is yours, and you can export your registers at any time. The subscription is what keeps them live and current as regulation moves on.
How does it map to the authorisation conditions?
Each register maps to the authorisation conditions it evidences, and we maintain that mapping as Ofgem's requirements change.
How many people can use one account?
Up to 50 users per account, so your whole compliance team can work against the same record.
Where do complaints escalate?
The complaints register tracks escalation to the Energy Ombudsman, the redress body for heat networks.
Do you offer consultancy?
No. Heat Network Compliance Hub provides the AXIS register portal and the compliance documents. Your team records your network's details and evidence in AXIS and keeps them current. If you need a view on how the regulations apply to a specific network, such as whether a requirement is technically feasible, take it to a heat network consultant or your own advisers. AXIS then holds their conclusion and the evidence behind it as a dated record.
The work starts the day after registration.
Get the network running in AXIS before 26 January 2027. The Founders rate closes on 15 December 2026.